Welcome to Luminous IT Hub
At Luminous IT Hub, we aim to provide transparent and fair refund and cancellation terms for our digital services. This Refund Policy explains the conditions under which payments may be refunded or cancelled for services purchased from us.
Non-Refundable Fees
Payments made for services that have already been delivered, completed, or initiated may be non-refundable, depending on the nature of the service and the terms agreed upon at the time of purchase.
If you believe that a payment has been charged in error, you may contact our support team in writing to request a review of the payment.
Please email us at [Your Business Email] with your payment details and a brief explanation of the issue.
Cancellation Policy
Cancellation requests for services must be submitted in writing to our support team.
Refund or cancellation eligibility will be assessed based on factors such as:
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The stage of project completion.
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Work already performed and resources allocated.
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The terms agreed upon in the service agreement or proposal.
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Any applicable legal requirements.
Once a project has been completed, delivered, or the agreed digital product has been provided, cancellation and refund requests may not be accepted, except where required by applicable law or agreed otherwise in writing.
Contact Us
If you have any questions regarding this Refund Policy or wish to submit a refund or cancellation request, please contact us:
Luminous IT Hub
Email: luminousithub@gmail.com
Phone: +91 81559 57718
Address: Luminous IT HUB, near barsana apartment laxminagar nana mava main road 360004 – RAJKOT